Privacy Policy

Last Updated: January 1, 2025

1. Introduction

Welcome to Dubai Adventures ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dubaiadventuresforyou.com and use our services.

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our website.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out contact forms on our website
Subscribe to our newsletter or blog updates
Participate in surveys or promotions
Send us emails or communicate with us
Register for an account (if applicable)

This information may include:

Full name
Email address
Phone number
Mailing address
Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activities, including:

IP address
Browser type and version
Operating system
Referring website addresses
Pages viewed and time spent on pages
Date and time of visits
Device identifiers
Geographic location data

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. These technologies help us:

Remember your preferences and settings
Understand how you interact with our website
Analyze website traffic and usage patterns
Provide personalized content and advertisements
Improve our website's functionality and user experience

3. How We Use Your Information

We use the collected information for various purposes, including:

To Provide Services: Responding to your inquiries, processing requests, and delivering the information or services you request
Communication: Sending newsletters, updates, promotional materials, and other information related to Dubai attractions and experiences
Website Improvement: Analyzing user behavior to improve our website's design, content, and functionality
Personalization: Tailoring content and recommendations based on your interests and browsing history
Analytics: Conducting research and analysis to better understand our audience and improve our services
Marketing: Sending targeted advertisements and promotional materials (with your consent where required)
Legal Compliance: Complying with legal obligations and enforcing our terms and conditions
Security: Protecting against fraudulent, unauthorized, or illegal activities

4. Third-Party Services

4.1 Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site. We use this information to improve our website and services.

Google Analytics collects only the IP address assigned to you on the date you visit our site, not your name or other identifying information. Google's ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Service and Google Privacy Policy.

4.2 Facebook Pixel

We use Facebook Pixel to measure the effectiveness of our advertising campaigns and to provide personalized advertisements on Facebook and Instagram. The Facebook Pixel tracks user interactions with our website and shares this information with Facebook for advertising purposes.

4.3 Social Media Platforms

Our website contains links to social media platforms including Facebook, Twitter, Instagram, and LinkedIn. When you interact with these platforms through our website, they may collect information about you according to their own privacy policies. We encourage you to review the privacy policies of these platforms.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

Website hosting and maintenance
Email delivery services
Analytics providers
Marketing and advertising partners
Customer support services

These service providers are contractually obligated to use your information only for the purposes of providing services to us and to maintain the confidentiality and security of your information.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government agencies).

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or use of your personal information.

5.4 Protection of Rights

We may disclose your information when we believe it is necessary to:

Protect our rights, property, or safety
Protect the rights, property, or safety of our users or others
Prevent fraud or abuse
Enforce our terms and conditions

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL/TLS encryption for data transmission
Secure server infrastructure
Regular security audits and updates
Access controls and authentication mechanisms
Employee training on data protection

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

The length of time we have an ongoing relationship with you
Whether there is a legal obligation to retain the information
Whether retention is advisable considering our legal position

When we no longer need your personal information, we will securely delete or anonymize it.

8. Your Rights and Choices

8.1 Access and Correction

You have the right to access, correct, update, or request deletion of your personal information. To exercise these rights, please contact us at info@dubaiadventuresforyou.com.

8.2 Marketing Communications

You can opt out of receiving promotional emails from us by:

Clicking the "unsubscribe" link in any promotional email
Contacting us directly at info@dubaiadventuresforyou.com
Updating your communication preferences in your account settings (if applicable)

Please note that even if you opt out of promotional communications, we may still send you non-promotional emails related to your inquiries or services.

8.3 Cookie Management

Most web browsers allow you to control cookies through their settings. You can:

Delete existing cookies
Block cookies from being set
Receive warnings before cookies are set

Please note that disabling cookies may affect the functionality of our website and limit your user experience.

8.4 Do Not Track

Some browsers include a "Do Not Track" (DNT) feature. Our website does not currently respond to DNT signals, as there is no industry standard for how such signals should be interpreted.

9. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as soon as possible.

If you believe we have collected information from a child under 13, please contact us immediately at info@dubaiadventuresforyou.com.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country, where data protection laws may differ. By using our website, you consent to the transfer of your information to the United Kingdom and other countries where we operate.

We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

11. Third-Party Links

Our website may contain links to third-party websites, including social media platforms, advertising partners, and affiliate sites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Posting the updated Privacy Policy on our website
Updating the "Last Updated" date at the top of this policy
Sending an email notification (if you have provided your email address)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Dubai Adventures

5 Helen Mill West Ruthside
TS18 1NS
United Kingdom

Phone: +449944831648

Email: info@dubaiadventuresforyou.com

Company Registration: 89593326

14. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

Consent: You have given explicit consent for us to process your personal information for specific purposes
Legitimate Interests: Processing is necessary for our legitimate interests (e.g., improving our services, marketing) and does not override your rights
Contractual Necessity: Processing is necessary to fulfill a contract with you
Legal Obligation: Processing is required to comply with legal obligations

15. Your GDPR Rights

If you are located in the EEA, you have the following rights under the General Data Protection Regulation (GDPR):

Right to Access: Request copies of your personal information
Right to Rectification: Request correction of inaccurate or incomplete information
Right to Erasure: Request deletion of your personal information under certain circumstances
Right to Restrict Processing: Request limitation of how we use your information
Right to Data Portability: Request transfer of your information to another service
Right to Object: Object to processing of your personal information
Right to Withdraw Consent: Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at info@dubaiadventuresforyou.com.

16. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

Right to Know: Request information about the categories and specific pieces of personal information we collect
Right to Delete: Request deletion of your personal information
Right to Opt-Out: Opt-out of the sale of your personal information (we do not sell personal information)
Right to Non-Discrimination: Not receive discriminatory treatment for exercising your privacy rights

To submit a request, please contact us at info@dubaiadventuresforyou.com or call +449944831648.

17. Consent

By using our website, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please discontinue use of our website immediately.